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Monday, October 5, 2009

Best Practices in Call Center Recruitment: Stop Trying to Understand Why Call Center Representatives Are Quitting

Witten by Snowfly Founder and CEO Dr. Brooks Mitchell as part of his monthly "Unorthodox Wisdom for the Uncommon Call Center" column for the Call Center & Customer Service Management Community | Customer Management IQ - IQPC

at 11:53 AM

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